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In this issue of Legal Technology Insider:
1. Editorial: Being your own worst enemy
2. DDS suppliers go for Blackberry
3. CSG FAST acquisition creates ripples
4. Consultancies planning on growth
5. VoIP - some of your questions answered
6. 10 years ago today
7. Interaction wins across Europe
8. Opinion ... with Roger de Boehmler, Director General,
PISCES
9. Here’s... Jonny
10. Second Life - or get a life
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> Headlines
> News in brief
> Opinion
> Digital dictation news in brief
> People & places
> Online news in brief
> Job of the week
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Editorial
... with Charles Christian
Being your own worst enemy
It’s frequently
been said – and usually by me – that there is nothing more dangerous
than a lawyer who thinks he’s an IT expert. Law firm IT directors
recount with horror the experience of being trapped in a lift with some
partner who’s read about out an interesting piece of shareware and
wonders if the firm should adopt it. Tim Hyman, now with Taylor Wessing,
once described this as “management by cover mount disk”. Last
week’s Insider post contained further proof of this when we received
a complaint from the senior partner of a small law firm – a very small
law firm – who felt his firm was “being held back by a lack
of progress on the part of software vendors”. Their crime? Not to
have redeveloped all their applications and ported them onto 64 bit hardware
platforms. Oh yes, and he also wanted suppliers to integrate their systems
with open source applications, such as Openoffice, rather than Microsoft
Office. The
writer went on to say he had only found one “pure” 64 bit
hardware and server system, which had been developed by a US law firm.
“Unfortunately” (not surprisingly would be a more accurate
phrase) he added “the PMS is geared entirely to the US market, is
wholly reliant on an IBM DB2 database which would be too expensive for
his firm,” and he hadn’t come across any other legal software
that supports DB2 either. So there you have it suppliers, now you know
where you’ve been going wrong all these years. The fact you’ve
still got dozens of users who can’t run the latest (or even the
not-so latest) releases of your software, because they are still using
Windows 97 vintage PCs or green screen Unix kit from the land that time
forgot, is irrelevant. You are the ones who are holding the profession
back.
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Headlines
DDS
suppliers go for Blackberry
Two of the UK’s biggest suppliers of digital dictation software
– Bighand and nFlow – have announced their support for the
Blackberry PDA as a dictation client, so users will in future be able
to make phone calls, check their email plus dictate notes and send them
off for transcription from the same device. As subscribers to our Orange
Rag blog will have noticed, the war of words between the two suppliers
(still nothing from Winscribe, the other big player in the DDS market
although we do expect more Blackberry-related dictation announcements
from other suppliers later this summer) has been uncharacteristically
acerbic, with nFlow accusing Bighand of being “all hype over substance”.
At the heart of this
dispute is the fact the Bighand solution, which was developed by Blackberry
applications specialists PaperIQ, will only run on Blackberry OS 4.2 which
(unless you want to upgrade the operating system on your Blackberry) is
only available on later models of the Blackberry (the Pearl, the Curve
and the 8800) whereas most law firms are still running second generation
8700 or even first generation 7200 models. nFlow say their new offering
– nFlow Mobile – will be a more flexible system that will
support DDS on both Blackberry and Microsoft Windows Mobile devices. In
addition, nFlow anticipate their system will be compatible with not only
the nFlow DDS but also the rival products from Bighhand and Winscribe.
The nFlow mobility suite is due to be launched later this summer although
we understand it is currently being tested by one large law firm.
Dave Terry
quits Elite
Thomson Elite veteran Dave Terry has quit as vice-president of sales.
Unconfirmed reports say he is joining Chrome River Technologies, the new
venture set up by Elite co-founder Alan Rich after he left the company
in February this year. Chrome River’s website says the company was
created to deliver ‘the latest rich internet application technologies
to improve business operations for professional services firms’
and that they are currently building multi-language, multi-currency systems
for global deployment, that incorporate business process rules.
www.chromeriver.com
DAC select
Recommind
Davies Arnold Cooper has selected Recommind’s MindServer Legal system
to provide its new know-how retrieval platform. In the process of evaluating
the product, the firm recognised that the system’s ability to index
and search unstructured data also meant it could be used as a document
review tool in a litigation support capacity.
CSG FAST
acquisition creates ripples
The Computer Software Group (CS Group) has bought the FAST (Federation
Against Software Theft) software licence compliance organisation for £10.5
million. While this follows the CS Group’s strategy of acquiring
horizontal market products that can be sold to customers of its legal
(AIM, Laserform & Videss) and not-for-profit vertical market suppliers,
the deal has stirred up controversy. For example, although some larger
users (including Linklaters, Berwin Leighton Paisner and the Scottish
Legal Aid Board) have been able to save money because the FAST software
has helped identify inefficient licensing (typically through buying more
copies of software than they need), among smaller businesses FAST still
has a Big Brother reputation.
The computer industry
magazine IT Week recently accused the FAST salesforce of browbeating prospects
“with a sales patter worthy of a dodgy double-glazier”. CS
Group’s CEO Vin Murria replied that while it was necessary to warn
customers of the consequences of non-compliance, the new owners had a
different sales philosophy and “our approach is not about sticks,
it is about carrots”. This is already being seen in the legal sector
where FAST is promoting the benefits to law firms of meeting IT asset
management standards and how this can help with broader compliance issues,
such as Lexcel.
A further problem
is while software companies were willing to subscribe to FAST when it
was independent, now it is part of a larger group that is a software publisher
in its own right – and therefore a competitor – this is seen
as a serious conflict of interest, with industry sources suggesting at
least four legal software suppliers will not be renewing their FAST subscriptions
this year.
AlphaLaw
acquire Cashier 2000 business
AlphaLaw has acquired the customer base of IT Accounting, the Somerset-based
accounts, time recording and legal aid software supplier whose current
core product is the Cashier 2000 system. The sale follows the decision
by IT Accounting’s owner, Richard White, to retire. IT Accounting
has about 50 law firm sites, 15 have already converted to AlphaLaw systems
and most of the remainder are due for conversion during the next few months.
• During the first part of this year, 11 firms have signed up for
AlphaLaw’s next generation case management system Uno. These include
John Morley & Co, Douglas Silas Solicitors, RJ Hawksley, Ogun@Law,
Langley Wellington, David Burnett & Co and Connect Conveyancing.
www.alphalaw.com
TFB commit
to support Carter
TFB says its Partner for Windows development team is not only committed
to supporting the huge changes to criminal legal aid work administration,
required by the Carter Review between now and 2012, but will do so as
part of its standard support contracts. This is unlike some other vendors
who are reported to be either treating it as a chargeable extra or pulling
out of legal aid altogether.
Data exchange
protocol out
LiST, the UK litigation support technology think tank, has released a
finalised version of Part 1 of its Data Exchange Protocol (Disclosure
Documents). LiST has also commenced consultations on Part 2 (Disclosure
Data) of the protocol. Copies of both documents, associated release notes
and a joint LiST/Adobe statement on the PDF versus TIFF debate can be
found on the LiST website. The consultation period ends on 31st August
2007.
www.listgroup.org/publications.htm
Blandy &
Blandy pick Pilgrim
Reading-based Blandy & Blandy has selected Pilgrim Systems’
LawSoft software to replace its Axxia PMS and provide its new practice,
case, document and CRM management facilities. Nick Burrows, the partner
heading the selection, said “like many firms today, we require more
than the basic bookkeeping and client management facilities from our practice
management software. We want improvements in efficiency, tools to monitor
business performance and facilities to further enhance the quality of
the service we provide to our clients.”
• The Insider has also heard that Colin Kennedy, who used to head
Visualfiles Scotland and set to become chief operating officer for LexisNexis
Visualfiles, is now on six month’s gardening leave and expected
to join the board of Pilgrim in the autumn to head its new case management
systems division. Pilgrim is currently recruiting for applications support,
training/implementation and support consultants. For more details email
jobs@pilgrimsystems.com
A-to-Z with
Spriggs and Gallagher
Former Civica legal sales director Tim Spriggs and long-time financial
systems consultant David Gallagher, most recently with Tikit, have formed
a new venture. Called AlphaZero (020 7873 2153) its stated aim is to be
‘a dynamic consulting and technology company delivering value to
clients through deployment of specialist consulting skills, software solutions
and bespoke software development services.’ The consultancy has
already developed a conflict of interest check system, using its Pathway
Search technology, for one firm.
www.alphazeroltd.com
• We’ve also heard that Eliza Hedegaard has left Tikit (again)
this time to join email and online security systems developer Mimecast.
Mimecast users already include law firms Lewis Silkin, Stephenson Harwood
and Taylor Wessing.
www.mimecast.com
Oyez changes
hands
The Oyez Straker legal forms-to-stationery supplies group has been bought
by venture capitalists Hermes Private Equity for £80 million. It
acquired the business from rival private-equity outfit Bridgepoint Capital,
who created the group in 1997 by merging two separate businesses: Straker
Office Supplies and the Solicitors Law Stationery Society. A plan to float
the business in 2000 was abandoned.
Know your
search engine marketing
Last year Conscious Solutions published a handy booklet on common mistakes
law firms make with their websites. This year they’ve trumped it
with a truly excellent guide to search engine marketing, including metadata,
why NOT to use Flash on your home page, how pay per click (PPC) advertising
works, why personal injury PPC ads are so expensive and which search engines
you should advertise on. Incidentally, for most firms the answer to the
last question will be Google. If you are considering a web based marketing
campaign, this guide is definitely worth reading – and it is available
free of charge. For a copy of 19 things every law firm should know about
search engine marketing call Conscious Solutions on 0117 903 1129.
www.conscious.co.uk
Consultancies
planning on growth
Three companies, who are all chipping away at the market Tikit used to
dominate, have this month announced expansion plans. Practice management
specialists Saturn Legal have announced new partnerships with Hague Computer
Suppliers, who produce secure print (including cheque printing) technology;
and with Linetime – the latter deal will see Saturn working on an
integration between the Thomson Elite PMS and Linetime’s Liberate
case and matter management software.
Meanwhile Phoenix
Business Solutions is on target to achieve a turnover of £4.5m by
the end of its current financial year and has awarded legal IT recruiters
JPL Group an exclusive contract to provide them with IT and support staff
to underpin what Phoenix director Roger Pickett describes as the company’s
“ongoing aggressive expansion plans”. Phoenix has recently
won contracts to implement the Interwoven Worksite DMS at Jersey firm
Appleby, Greek firm Kyriakides Georgopoulos & Daniolos and to convert
Stephenson Harwood’s Hummingbird installation over to an Interwoven
DMS. Finally, CCE has launched a ‘Legal Out of Hours’ service
for the growing number of law firms interested in the company’s
outsourcing and managed services offerings.
www.saturnlegal.co.uk
www.phoenixbs.com
www.cce.co.uk
Next gen
Proclaim on way
Eclipse Legal Systems has announced details of upcoming enhancements to
its Proclaim case management software. These include two-way SMS text
messaging, and the ability to import, store and export both sound files
(typically .WAV) and MPEG-4 video files.
Minter Ellison
put DNA through lab test
Minter Ellison SANT, part of one of the largest law firms serving the
Australia/Asia-Pacific market, is now looking to implement Axxia’s
new DNA practice plus business management system, after putting the software
through two weeks of evaluation in a technical review lab. Minter Ellison
director of innovation Ian Thomson (previously a partner with Morton Fraser
in Scotland) said the firm looked at DNA for two key reasons “Firstly
the system is web based and secondly this is the only business process
management system with a legal practice management system contained within
it.” Axxia managing director Stuart Holden added that the lab review
gave Minter Ellison the opportunity to fully review and scrutinise the
system, to reassure themselves that DNA is a fully functional and technically
sound product that can deliver to their requirements.
Quintet of
CSG AIM wins
The CS Group’s legal division has announced a total of five new
wins for its AIM Evolution Insight system. They are the start-ups Cameron
Deacon in London plus IP and commercial property specialists Foremans
LLP. Gilbert Stephens Solicitors, which has three offices in Exeter and
the South-West, is also taking Insight, as is Gullands in Maidstone, who
are replacing their legacy Axxia system. The fifth site is the newly formed
City practice Maxwell Winward LLP, which was formed last month by the
merger of Maxwell Batley and Winward Fearon. Winwards were already Insight
users and the decision was taken to migrate the Maxwell users over to
AIM as well.
• CS Group Laserform has joined the select roll of SDLT electronics
forms suppliers who have received HMRC approval for the new SDLT5 e-submissions
form.
CRM4Legal
here now
Although the Insider first reported the story back in March, Client Profiles
have only just got around (we suspect the story was caught up in PR red
tape) to announcing their new legal market specific CRM system. Called
CRM4Legal, this is based on the Microsoft Dynamics CRM and Microsoft Outlook
products and involves input from the consultancy Inpractice. Allan Carton
of Inpractice has also produced a free white paper on legal sector CRM.
www.inpractice.co.uk
VoIP - some
of your questions answered
Our Calling all VoIP experts piece in the last issue of the Insider had
the desired effect of getting both law firms and suppliers to put their
heads above the parapets and say who they thought the experts were –
and were not. These are some of the law firm recommendations...
Nessco, who specialise
in Mitel equipment but also handle Nortel and Siemens, were described
by one IT director as having “good VoIP and telephony skills that
you can trust”. From a Scottish firm we received a recommendation
for a Mitel 3300 VoIP switch installed by Commsworld, while a Dublin practice
described the Cisco Call Manager as “very stable and also easy/cheap
to create levels of resiliency not normally possible”. The IT director
of a London firm described Azzurri as “brilliant” –
she also provided the names of two VoIP consultancies that law firms should
“never, never, never” let near their telecoms networks. Unfortunately
the laws of libel (or, more to the point, libel lawyers) do not permit
us to print their names.
Last month’s
piece also coincided with Norton Rose going public on the details of a
new VoIP infrastructure the firm invested in, to coincide with its move
from Camomile Street to its new offices at 3 More London Riverside. The
firm’s IT director Jeff Roberts said that after investigating the
market, checking out products and reviewing suppliers “We have implemented
Cisco equipment. Cisco bent over backwards to demonstrate their equipment
in their labs and our offices, so we were able to see the equipment and
how it would work. This showcase also gave us the opportunity to see some
of the things we would be doing a little further into the future, such
as duel mode phones and collaboration tools. We selected Affiniti to implement
the equipment and are pleaed with what they have done, which includes
system integration and training. For independent advice we have worked
with Improcom and Garner, again I am pleased with what they did for us.”
www.nessco.co.uk
(01224 428400)
www.commsworld.com
(0845 3305033)
www.azzurricommunications.com
(01635 520360)
www.affiniti.com
(0800 138 3800)
www.improcom.com
www.gartner.com (01784
431611)
www.cisco.com (0800
0153003 + 1800 556670 Irl)
www.mitel.com (0870
909 3030)
Along with law firms
suggesting their recommendations, we also received the following self-nominations
from suppliers putting their own names forward...
• Ricotech (0844
484 9799) is a new company (formed in 2006) by former BT, Cisco and Kingston
Communications consultant Jason Williams and Richard Connock, who has
worked in legal IT sales with companies such as AIM, Axxia and Solution
6 (now Aderant). Ricotech can supply consultancy services and VoIP systems
based on the Asterisk IP PBX.
www.ricotech.co.uk
• Long established
legal systems integrators JMC IT (0161 925 7777) also have a VoIP telephony
division, headed by Peter Sweeney. The company has a team of Cisco accedited
staff and is a Cisco premier partner.
www.jmc.it
• As recently
reported in the Insider, Converge IT (0870 770 0790) has been selected
as a systems supplier to the Pannonne-led Connect2Law group of solicitors
practices The company is a Mitel partner and specialises in Mitel 3300-based
VoIP systems for law firms.
www.converge-it.net
• The CS Group’s
managed services team also provides a VoIP system – called IP Office
– based around Avaya technology and has just completed a 75 user
implementation at Glaisyers Solicitors in Manchester. The new system is
also fully integrated with Microsoft Outlook.
www.computersoftware.com
www.avaya.co.uk
For this
month's Readers Poll, we are asking about your VoIP plans: do you
already have a VoIP infrastructure, are you planning to implement one,
would you recommend your VoIP contractors to other law firms? We’ve
also got some questions for VoIP suppliers. The link to the survey is
on the top of the right hand column of our website. There will be a full
report on the results in next month’s Insider.
10 years ago
today...
Back in May 1997, Macmillans in Ipswich, which had been a pilot site for
the Law Society’s ill-fated High Street Starter Kit, switched to
a new accounts system from Quill Computers. The firm said it had put considerable
effort into the HSSK project “but due to lack of support from other
quarters the system failed dismally”. Elsewhere, Barry Hawley Green
(who last year sold his Laserform business to the CS Group) was complaining
that small firms were their own worst enemies when it came to IT because
they were not prepared to invest in decent hardware and adequate training.
John Meehan, the chairman of what is now AlphaLaw, was criticising computer
consultants as a bunch of “paper gatherers” who did not understand
the legal market. Philips and Dragon Systems were getting very excited
about the pending launch of their respective continuous speech recognition
software. And a then little known company called Tikit was announcing
that it had acquired the UK distribution rights for the Interaction CRM
system.
They ran
and they ran
Congratulations to all our London Marathon 2007 runners who not only completed
the 26 mile race but also raised large amounts of money for charity. The
consultant John Rogers had a finishing time of just over five hours (5:06)
and raised £2200 for Asthma UK, while Stuart Cowell and Paul Smith
of Davies Arnold Cooper had finishing times of 4:54 and 4:23 respectively
– between them they raised £8400 for the Anthony Nolan bone
marrow charity, well above their £5000 target. To set these times
into context – and the heat made this a slow race – the celebrity
chef and regular marathon runner Gordon Ramsay finished in 4:20 while
former premier league football player Mark Bright finished in 4:55. 35,674
runners completed the race.
Climb every
mountain
Another fundraising event, also beset by weather problems but in this
case bitterly cold winds and poor visibility, saw a team from Quill Computers
(including company founder Tony Landes, he can be seen at the back in
a woolly hat) and its Pinpoint bureau service taking Pinpoint manager
– and multiple sclerosis sufferer – Sue Heller in a sponsored
wheelchair push up Mount Snowdon over the May bank holiday weekend. Heller
was pushed, pulled, dragged and carried to the summit in a specially adapted
wheelchair and so far has already raised over £4000 for the MS Society.
www.justgiving.com/sueonsnowdon
Gossip central
• The Lord Chancellor, Lord Falconer, has confirmed that the Ministry
of Justice (or whatever it’s called this week) does keep lists of
judges who’ve been disciplined for computer misuse, including viewing
porn on them.
• So when a
certain City law firm ran a self-congratulatory ad in a legal magazine,
showing an old bakelite telephone sitting next to a not-so-new Blackberry,
with the caption ‘progress’ – did anyone spot that the
selection brackets on the Blackberry screen were highlighting not a business
application but the BrickBreaker arcade game?
• At their recent
audience with Law Society president Fiona Woolf, which well-known member
of LITIG (the Legal IT Innovators Group) was greeted with the stony silence
of total non-recognition when he made an “Am I bovered” quip
(the catch phrase of a popular comedienne M’Lud)? We also hear another
LITIG member was given a ticking off for using an oxymoron.
Eight minutes
and counting...
We’ve always known the Insider is one of the rare publications in
the legal world that is read pretty much the moment it lands on someone’s
desktop. But just how quickly even surprises us. For example, we sent
out the digital edition of issue 197 at 12:00 noon on Wednesday 25th April
and within 8 minutes had received back our first reader comments on its
stories.
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News
in brief
Legal Inc makes iconection
Litigation support specialist Legal Inc has launched a new consultancy
service for firms switching away from remotely served platforms to Legal
Inc’s own iConect hosting environment. Called Making the iConect-ion,
it takes the form of a one day workshop. Legal Inc director Lisa Burton
said there was a growing demand for ‘local’ delivery of services
“with firms wanting suppliers they can partner with effectively
– they don’t want to have to rely on a remote set-up and support
that is one step removed.”
www.legalinc.co.uk
Interaction
wins across Europe
The latest wins for LexisNexis Interaction’s CRM software include
Leigh Day & Co in the UK, Uria & Menendez in Spain, the Moscow
office of White & Case and Kromann Reumart in Copenhagen.
Two firms
roll out RPost
Speechly Bircham LLP and Cumberland Ellis LLP are to roll out the RPost
registered email service, which provides verifiable proof of outgoing
email communications (including proof of delivery, content and time) later
this spring. Unlike some other ‘secure’ email systems, RPost
is a one click system that requires no reciprocal agreements from recipients.
www.rpost.com
Metastorm
announce new intake pod
Business process management specialist Metastorm has launched a New Business
Intake (NBI) process pod for the legal market. The new pod (part of a
library of process pods Metastorm is building) can handle such tasks as
screening new clients, running conflicts of interest searches and generating
online forms to collect client, matter and billing data.
www.metastorm.com
Crill Canavan
selects Aderant
Jersey law firm Crill Canavan has selected the Aderant Expert system for
its new practice management platform. The firm said a key requirement
was for a proven system built on Microsoft standards for business process
management, database design and user interface.
ISYS picked
for litigation support
Simpson & Marwick has selected ISYS Search Software to provide the
search functionality for its litigation support system. The firm scans
all documents and converts them into searchable PDF files which are then
indexed by ISYS and can be searched either within ISYS or through its
CaseMap case analysis application.
www.isys-search.com
RSinteract
goes into Browne Jacobson
Nottingham-based Browne Jacobson has awarded ICS (0161 886 8500) a contract
to design and implement a data warehouse based on SQL Server 2005 and
to deploy an RSinteract reporting system. This was developed by ICS and
is built upon Microsoft’s BI business intelligence toolset. Browne
Jacobson IT director Peter Birley said by going the Microsoft BI route
the firm would be able to ‘push’ data towards end users and
give them a self-service capability.
www.rsinteract.com
Forensic idol
from Autonomy
Autonomy has launched Idol Echo, a new module for its search engine technology
that will allow global businesses to forensically track and trace the
lifecycle of every piece of data (including phone calls, emails, voicemails,
instant messages and documents) within an organisation.
www.autonomy.com
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The
Insider web site
For the latest legal IT news, jobs, events and information, visit the
Insider web site - www.legaltechnology.com,
described by The Times newspaper as "the definitive online resource
for legal technology information".
And don't forget our breaking news blog The
Orange Rag.
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Opinion ... with Roger de Boehmler, Director General,
PISCES
Enabling e-commerce with PISCES
“I want it and I want it now”. That’s what people in
the IT profession hear all the time. Expectations are high and keep getting
higher. Our clients expect a fast response from us – indeed we expect
our own systems to respond quickly and to transfer information seamlessly.
It’s these expectations that brought me to PISCES.
Like all of us, I
need good quality data to help me give good advice and make informed decisions.
The trouble was different people, working in discrete parts of the property
industry, did things differently, on isolated systems. They even used
different words for the same thing. When I needed information it had to
be collected manually or re-keyed. The frustrations were enormous. Many
of us wanted the property industry to use joined up e-commerce solutions
but this looked impossible with so many specialists using different software
programs.
The solution was for
the industry to get together and agree standards. This wasn’t new,
because service standards were everywhere. What was new was the emergence
of XML to enlist the power of computers. From a simple vision of seamless
data transfer, some 10 years ago, we’ve grown into a self-funding
organisation that’s published 10 standards and offers around 280
XML schemas for free download. How do we do this?
Our 150+ member organisations
support PISCES though fees and contributing their expertise and time.
We use meetings of experts, supplied by the membership, to talk through
standards in work groups. With experience of writing over 3500 data field
definitions in the past two years, we can publish schemas quickly. For
instance, we were able to develop and publish a HIPs schema in only three
months. This is probably the fastest development of a complex e-commerce
standard in the world.
With our standards
you build it in once and use it many times. Entirely bespoke connections
are simply too slow and too costly. The legal profession and some software
vendors are very protective of bespoke solutions. We understand this.
Where we provide a solution is in the shared areas of common working practice.
A standard can help process the biggest, most predictable, part of any
task (the 80% bit) – leaving the lawyer to add their special expertise
for the non-standard aspects.
The legal profession
is of course facing change. HIPs, commoditisation and Clementi are just
some of the changes around the corner. However the biggest change, and
challenge, is the adoption of e-commerce. This is not driven by government
but by the public. Customers increasingly want to do business online.
They want a rapid, straightforward, hassle-free electronic service. Already
80% of people research major purchases online. They also say “If
I can order my groceries online, why shouldn’t I buy a house online.”
For a long time we’ve
been waiting for the government to deliver what it calls e-conveyancing.
This is likely to be little more than e-registration, which is hardly
exciting. While some wait for e-registration to arrive, and it’s
likely to be some time yet, the rest of the property industry is getting
its e-commerce act together. Already the search industry is talking electronically
using our standard. Data is automatically exchanged between the search
data provider and case management software users. While the government
consults, we build schemas that are put into daily use.
Our members come from
all parts of the property industry, an industry that is joining up electronically.
Where there is an established belief in any area of property work, that
an exchange standard will make data transfer easier, we can develop the
schema people want. We are a flexible organisation with a determination
to enable all parts of the property world to improve their service to
the customer.
The rapid adoption
of e-commerce is vital to the continued prosperity of the property industry.
It is too important to be left to government and has to be led by the
industry itself. Now is the time to get more people together to talk about
how best we can really improve our services. PISCES is already providing
that forum for change – one that is actually also delivering the
means.
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Digital
dictation news in brief
Brodies go digital with Winscribe
Scottish commercial practice Brodies is rolling out digital dictation
to 250 users in its Glasgow and Edinburgh offices. IT director Andrew
Powell said the firm’s previous analogue tape set-up did not lend
itself to multiple office working and decided to go with a Winscribe DDS
after seeing it in use at Bishops, the Glasgow firm that was recently
merged with Brodies. The installation is being handled by Winscribe partner
Welgo.
Linetime add
Bighand link
Following the recent integration of its Liberate case and PMS software
with the nFlow digital dictation system, Linetime has expanded its product
portfolio by creating an integration with the Bighand DDS. Linetime technical
director Phil Snee said “partnering leading specialist complementary
software developers is a fundamental element of our product development
strategy.”
North Lanarkshire
legal picks Winscribe
Voice Technologies (0141 847 5610) have implemented a Winscribe DDS at
the offices of North Lanarkshire Council’s legal services team.
Voice Technologies has also implemented digital dictation systems for
the legal departments of Argyll & Bute and Glasgow City councils.
Fraser Brown
DDS now in 10 offices
Fraser Brown Solicitors has extended its use of a Crescendo Digiscribe
XL digital dictation system from just one department to a total of 10
offices across the Nottingham area, with dictations for transcription
and completed documents transferred across the firm’s LAN.
Stones swap
out Dictaphone for nFlow
Stone Solicitors in the South-West has selected nFlow to replace its incumbent
Dictaphone/Frisbee digital dictation software. Stones said a key factor
in the selection was the ability of nFlow to integrate its DDS workflow
system with the Dictaphone portable recorders the firm already used.
Challinors
order SRC Winscribe
Challinors, which has offices across the West Midlands, has ordered a
Winscribe DDS from SRC. The firm, which has been using analogue tape,
plans to roll out DDS to over 200 users. IT manager Richard Drew said
it was “just a starting point” opening up “exciting
new opportunities”.
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People
& places
All change at Winckworths
Christel Aguila has taken over as the IT manager at Winckworth Sherwood
following the departure of Sam Luxford Watts who, we understand, is joining
the technical team at DDS supplier Bighand.
New EMEA marketing
head at Aderant
Barbara Ozimic has joined the London office of PMS supplier Aderant as
their EMEA marketing manager. Ozimic, who has held senior marketing roles
with several UK, US and German organisations, joins Aderant from IntelliQ,
a UK supplier of data mining systems.
Legal Inc
associates with Wilson
Lit support consultancy Legal Inc has promoted Paul Wilson to associate
director. Wilson has been responsible for the development of key government
accounts, latterly working as a consultant to the Revenue & Customs
Prosecutions Office and the Serious Fraud Office.
Lawton joins
Lewis Silkin SharePoint team
Anna Lawton, most recently with Interwoven and before that Hummingbird,
has joined the IT team at Lewis Silkin to help implement the firm’s
SharePoint document management system project.
New marketing
manager for SRC
Dominic Mellor has joined DDS supplier SRC as marketing manager. He takes
over from Richard Whale who left the company late last year.
Here’s...
Jonny
Jonathan Vaughan, previously a cashier with Blacks Solicitors in Leeds,
has joined EMIS IT as a trainer on accounts and PMS systems. User’s
of the EMIS Seneca system held their inaugural user group meeting last
month, with Andrew Perry of SAS Daniels in Stockport voted chairman.
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Online news in brief
Beck’s new site goes live
Jonathan Beck’s new Legal Aide business consultancy (see Insider
195 for first report) has launched its information packed website for
smaller law firms.
www.legal-aide.co.uk
KBX gets a
website & RSS feed
Documents Plus has launched a new website for its KBX document assembly
system. It also includes an RSS news feed.
www.kbxweb.net
Second Life
– or get a life
Field Fisher Waterhouse has become the first major law firm to open an
‘office’ on the Second Life virtual 3D world. As Second Life
currently has over 6 million virtual residents, this initiative may pay
dividends, albeit it virtual fees. See Insider Orange Rag blog for first
report.
www.secondlife.com
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Insider job of the week
Managing
Consultant
LexisNexis InterAction, London
Three years + InterAction experience a must.
Please contact contact Darren Smith, Director of Professional Services,
for further details: darren.smith@lexisnexis.co.uk
or phone 020 7400 4655.
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