| Headlines
Thorpe
quits Elite for Tikit
In a move that has stunned erstwhile colleagues and caused widespread
celebration among competitors, David Thorpe has quit Thomson Elite and
moved to the newly created post of sales director at the Tikit Group.
Thorpe, a consummate salesman who almost single-handedly established Elite
in the UK as the market leading practice management system for larger
law firms, resigned shortly after the parent Thomson Corporation parachuted
in former Sweet & Maxwell online publishing specialist Jitendra (JV)
Valera as vice president international for Elite.
Thorpe, who formally
joins Tikit at the beginning of July, will be heading up sales across
the full portfolio of the company’s product. One consequence of
this change is it frees business development director and company founder
Liam Flanagan – who now becomes commercial development director
– to focus on new product initiatives and innovations, including
projects involving document assembly and productivity.
In other Tikit news,
following the acquisition of ResSoft by Tikit, the support functions of
both companies have been merged into a new client services group headed
by Steve Knowles. After 30 years of working in IT, Chris Hoad is leaving
Tikit for a combination of lifestyle reasons and to pursue other interests.
And, Krista Moore is joining Tikit as marketing manager at the end of
this month.
Meanwhile back at
Thomson Elite, JV Valera has assumed responsibility for the day-to-day
management of the UK and European operations and will also be developing
business strategy, including growth opportunities in the UK and European
markets. In addition Derk Kropholler, previously with Timesoft and Solution
6 in Continental Europe, has been appointed UK sales manager.
DWF
switch to BigHand
Top 50 firm DWF is to roll out the BigHand digital dictation system to
over 400 users at its Manchester, Liverpool and Warrington offices. Although
the firm had previously run a 55-user SRC/WinScribe DDS pilot, the firm’s
IT director Phil Whitehead subsequently opted to switch to BigHand. Among
the reasons cited for the change were that BigHand was felt to be more
server efficient, could offer more user friendly management reporting
options and had an ongoing partnership with market leading case management
systems supplier Visualfiles.
Intervolve
hope to be new face in legal PMS
Wellingborough-based Intervolve (01933 666000) is hoping to become the
next big thing in legal practice management software with its new Exemplar
suite of integrated solutions for solicitors.
Exemplar, which began
life as a bespoke development for the firm of Battens by Microsoft systems
house Computer Productivity Ltd (Intervolve is a trading name to avoid
confusion with another legal systems suppliers also called CPL) has at
its core Microsoft’s Great Plains financial management system plus
a Solicitors Accounts Rules compliant client ledger and fee earner desktop.
The system, which has a strong emphasis on performance management information
reporting, has been built around Microsoft’s .NET framework and
SharePoint so it can also provide the foundation for a practice-wide portal.
In addition, Intervolve can also offer integration with Microsoft’s
CRM client relationship management system and Invu digital document storage
software.
Exemplar is slated
to be rolled out in Battens’ Lawyers at Work personal injury claims
division this July, with a firm wide implementation to replace the incumbent
Axxia system to follow. Intervolve is also working directly with Microsoft
on a number of legal-market specific marketing initiatives over the next
12 months.
www.intervolve.co.uk
HR
arena starts to hot up
Betesh Fox in Manchester has become the latest firm to sign up for Laserform’s
HRnet personnel management and CPD administration system. However Laserform
could soon face some competition from Swindon-based Infosupport Centre
(01793 619238) whose HR software – which is already in use at Ricksons
in Preston and Browne Jacobson in Nottingham – can also provide
‘self service’ facilities for staff and CPD tracking. Infosupport’s
managing director is John O’Neill, no stranger to the legal IT sector
as he was the MD of Avenue Legal Systems until he sold the company to
Technology For Business (TFB).
www.infosupport.co.uk
New
St Albans firm breaks away with Elite
New solicitors practice SA Law, which was created when the St Albans office
of Pictons broke away from the rest of the Home Counties firm to create
a 35 fee earner private client and niche commercial practice, has selected
Thomson Elite to supply its new accounts and practice management system.
Although the former parent Pictons was already an established Elite site,
SA Law is still one of the smallest firms in the UK to-date to go with
Elite instead of one of the more traditional High Street suppliers.
In other Elite news...
65 fee earner Wright Hassall in Leamington Spa has chosen Elite to replace
its old AIM Evolution accounts system. And Thomson Elite has announced
a series of enhancements to its Business Intelligence software, including
‘right time’ access to performance data and reports on a daily
basis.
The
ASP in Spain is mainly in Liverpool
Two more start-up firms have ordered case management systems from Visualfiles
– but with the software delivered as a managed ASP service, accessible
on a 24/7 basis to any user with an internet connection. The two firms
are Johnson Yates, which was formed by the recent merger of personal injury
claims specialists JTP Solicitors and Addison Yates (the initial system
consists of a 25-user case management plus SOS accounts implementation)
and Marbella-based HomeAnswersEurope. The latter firm was formed by Brian
Marson, the founder and, until he retired to Spain in 2003, the chairman
of the Marsons volume conveyancing practice, and his wife Susan, with
the objective of providing a one-stop legal and professional advice shop
for people wanting to buy homes in Spain.
The Visualfiles ASP
service has been developed in conjunction with 7 Global, who host the
firms’ databases (the service supports both the Visualfiles case
software and the SOS PMS) on their servers located in the Old Bank of
England vaults in Liverpool. Visualfiles’ Andrew Lindsay says the
ASP option is becoming increasingly popular with start-up firms who want
zero IT infrastructure costs, managed solutions that remove the hassle
of running 24/7 networks, and IT budgets that can be fixed in advance.
Eclipse
signs up for PISCES
Eclipse Legal Systems (01274 704100) has become an associate member of
PISCES, the Property Information Systems Common Exchange Standard body.
A number of conveyancing and remortgage service providers already use
Eclipse Proclaim case management software, including national heavyweights
such as 300-staff Barnetts Solicitors whose senior partner Richard Barnett
is the chair of the PISCES lenders conveyancing working group.
In other Eclipse news,
Edinburgh personal injury claims firm Gebals has upgraded from its old
Eclipse Chase software to the latest Proclaim system. The upgrade brings
the total number of Proclaim users to in excess of 5000. And, Eclipse
will be previewing the next release of its Proclaim case management software
in Leeds (5th July) and Surrey (Horley, 12th July). New features include
improved reporting, a comprehensive audit trail, XML import/export developments
and plans for a new user interface look and feel.
IOS
launch InterAlia Lite
IOS Limited (020 8249 6530), who began life as Integrated Office Solutions
providing Microsoft Word macro services, have just launched a ‘Lite’
version of their InterAlia for Lawyers document production and file management
system. Like the main system, InterAlia Lite provides firms with a faster
way to produce Word documents and implement standards in style, formatting
and document storage, but in a slimmed-down version specifically targeted
at firms with up to 30 users. Features include structured file management,
search facilities, label and court document formats, standard paragraph
numbering, precedent management and automatic invoice calculation. Pricing
starts at £3000 for a 5 user licence, including customised document
layouts, training and installation.
www.iosl.co.uk
nQueue
win as Murray mints experience
Speechly Bircham has become the first UK law firm to install a cost recovery
system from Phoenix-based nQueue Inc. The firm has installed the nQPrint
print tracking and cost capture package, with the sale and implementation
handled by nQueue’s exclusive UK channel partner Tikit.
Rupert Murray, one
of the pioneers of the UK cost recovery market – he was with Equitrac
for over 10 years – has joined nQueue as global vice president of
sales. In his new role Murray (who will be clocking up an impressive air
miles tally, as he will be commuting between the UK and US on a regular
basis) will direct the development of nQueue’s sales both in the
US and internationally, as the company pitches itself against the established
players Copitrak and Equitrac and the newer contender Billback.
www.nqueue.com
Video
conferencing the software way
Video conferencing is a technology that has never enjoyed the success
it perhaps deserves however a new system, currently being piloted by several
firms – a first order is imminent – could revive the concept.
Called Marratech, it is marketed and supported in the legal sector by
Image Lynx (0800 763 8942) which in recent years has been responsible
for installing video conferencing technology across the Scottish courts
system.
Marratech differs
from the competition in that it is a server software solution delivering
straight to the PC desktop, rather than via proprietary hardware, and
is sufficiently flexible that users can log in and out of conferences
as and when they need to participate. In fact Image Lynx founder Charlie
Duthie says it is probably better described as an always-on interactive
collaboration tool within a ‘virtual office’ that could include
different members of a fee earning team and even clients. Marratech also
supports an interactive whiteboard facility.
Image Lynx was set
up by Duthie, a former sales director of H G Usher, and now includes Michael
Ballard among its team. The Marratech client software will run Windows
2000/XP, Mac OSX and Linux desktops and, because it can be downloaded
free or accessed directly from a browser, there are no restrictions to
bringing additional parties into a conference, providing they have broadband
and a suitable microphone and USB web camera.
www.marratech.co.uk
www.imagelynx.co.uk
Perceptive
refocus on legal KM business
After two years spent developing business opportunities in the not-for-profit
market with flagship sites such as The Royal British Legion and French
Chamber of Commerce, Perceptive Technology (020 7618 6440) is returning
to the legal sector with a new focus. Managing director Mike Sharples
said Perceptive had changed its approach and was now positioning its Mentor
KnowledgePort software as “a comprehensive, flexible and robust
KM solution that can either add value to existing document management
systems or operate in a stand-alone capacity.”
Mentor, which has
also been rewritten over the last couple of years as a .NET product with
support for XML, XSLT and Web Services, was recently implemented at Walker
Morris in Leeds to deliver know-how resources to both fee earners and
clients. A white paper from Perceptive on the need for specialist KM tools
is available on the Insider website..
www.perceptivetechnology.com
PI
and Ogden online
As a Law Society president once said, the stark choice facing smaller
firms today is either “get a niche or get out.” But if you
do have a niche, you also need the appropriate technology. One example
of this is a new system called PI Quantum, which was recently launched
by Quantum Software (0161 236 9796) to help personal injury lawyers prepare
schedules of damages and, where necessary, update, amend and recalculate
them at a click of a mouse.
The unusual feature
of PI Quantum is that it is only available as a subscription-based online
service although completed schedules can be printed out as Microsoft Word
documents. Quantum’s developer (and a forensic accountant) Robert
Weston says the benefit of the online approach is it allows reference
and other standing data, such as tax and Ogden tables, to be updated the
same day they are published, without lawyers or support staff having to
download updates or wait for the arrival of, and then install, update
CDs. For low volume usage, firms can pay as they go, with prices starting
at £39 per case, or opt for an annual subscription where prices
start at £349.
www.quantumsoftware.co.uk
Aderant
rebrand info suite
As part of a rollout of a more complete and interactive set of product
suites, Aderant has announced the rebranding and enhancement of its Business
Intelligence software. Now called Aderant Executive Office, the latest
release (7.0) includes a number of enhancements to its profitability,
budgeting, opportunity calculator, web publisher and analytics modules.
Clayton Utz in Australia, which recently rolled out Budgeting 7.0, is
already reporting that the system has reduced its budget development cycle
by nearly 40% from eight weeks to five weeks, with partners and managers
now able to focus on the business issues rather than consolidating spreadsheets.
In other Aderant news,
the Dutch firm Hekkelman has selected CMS.Net as the basis of its new
practice management system. The 49 fee earner firm will be rolling out
the software at its Arnhem and Nijmegen offices in conjunction with local
Aderant reseller Timesoft.
48%
still on Win2k
According to new research by AssetMetrix Labs, most organisations cannot
take full advantage of Microsoft’s latest productivity tools because
they are still running older versions of the Windows operating system
on their desktops. AssestMetrix estimate Windows 2000 is the predominant
OS on 48% of desktops, compared with just 38% on Windows XP. We’ll
draw a veil over the 14% still running Windows 95 or 98!
Despite the fact Windows
2000 starts moving towards end-of-lifeing on 30th June (when it leaves
Microsoft’s main support phase and moves onto extended support –
which is likely to mean no more new full service packs) AssetMetrix believe
most Win2k sites will now hold off migrating to XP and wait to see what
the new Longhorn operating system can offer when Microsoft launches it
next year
Iron
Mountain's data mountain
Following its recent acquisition of Connected Corporation, the Iron Mountain
outsourced records management group has formed an electronic vaulting
and digital business unit. The company already holds over 9 petabytes
of digital records for customers. One petabyte equals one thousand, million,
million bytes of data: the equivalent of 500 million floppy disks or 20
million 4-drawer filing cabinets holding a total of 500 billion A4 pages
of standard printed text.
www.ironmountain.co.uk
Longhurst
joins Hummingbird
Hummingbird Legal Solutions has appointed Paul Longhurst as director of
business consultancy services. He will also have responsibility for leading
the professional services team. Longhurst, whose track record includes
senior roles with Allen & Overy and Herbert Smith, was most recently
with ResSoft and Tikit.
In other Hummingbird
news... Allen & Overy is deploying the LegalKey records management
system to manage physical files at its London and New York offices. The
rollout is slated for completion by the end of this summer. Olswang, also
looking at LegalKey, is planning to start migrating from DOCS to DM5 at
the end of July. And, Insider sources report that the European Court of
Human Rights in Strasbourg is currently beta-testing Hummingbird DM6 with
a view to rolling it out later this year.
89%
want SMS texting
Despite the perception that mobile phone text messaging is a lost art
to anyone over the age of 30, a new survey conducted by conveyancing case
management systems supplier ConveyanceLink has found that 86% of home
movers want to monitor progress by online/extranet tracking and 89% would
like to be kept in touch by SMS. Worryingly, the survey also found that
22% had not arranged a mortgage at the time of instructing a solicitor.
Law
librarians put concerns to LexisNexis
Amid growing concerns that legal publishers LexisNexis Butterworths were
planning ‘a very large hike in price rises this year on subscription
services’, earlier this summer the Legal Information Group (LIG)
of the British & Irish Association of Law Librarians (BIALL) held
a meeting with senior Lexis directors in the UK to raise these issues.
Although Lexis assured
LIG that there were no plans for major price rises, they did concede that
‘there may have been some communication problems with individual
sales representatives’ which they hope to remedy by reviewing their
training procedures and, where necessary, providing additional training
to sales staff and account managers.
In the wake of the
recent sale of part of the Butterworths portfolio to Tottel and similar
now resolved uncertainties over the Times Law Reports, Lexis also said
they would try to improve communications concerning the removal or addition
of content available on the online service. Finally, LexisNexis accepted
there was ‘a lot of concern’ about the new global platform,
particularly the lack of involvement in testing the system. Lexis is now
inviting BIALL members to take part in a voluntary ‘transactional
usage pilot’ – anyone interested in taking part should contact
LIG member Ann Hemming at ann.hemming@hughjames.com
BIALL is currently
developing a code of good practice which is intended ‘to provide
the means to improve transparency in law librarians dealings with publishers
and help to maintain some common standards’.
www.biall.org.uk
Alternatives
to WebEx
Over the last couple of years WebEx has emerged as the de facto standard
for running online conferences and demos – or webinars – across
the internet however, there are alternatives. Probably the closest competitor
is WebInterpoint from NicheGnat, which does allow a degree of interactivity
to participants and costs from £55 per month. But, if you only need
to broadcast in one direction, such as when delivering a training or product
presentation, have a look at the Glance system. Internet specialists Conscious
Solutions say Glance, which has a starting price of just US$50 a month,
more than pays for itself in terms of saved travel costs and is an ideal
tool for qualifying leads prior to meeting people in person.
www.nichegnat.com
www.glance.net
Recognising
patterns
Faced with evaluating 35Gb of restored email data relating to fraud allegations,
Lovells selected FTI Consulting to assist them with an e-discovery project.
FTI recommended Attenex Patterns software to identify potential key documents
to be reviewed and subject matter coded in a Ringtail database. As previously
reported, Attenex uses pattern recognition to cluster related materials
so fee earners can rapidly cull the relevant from the irrelevant. In the
Lovells’ case this meant reducing 2 million documents to just 11,000
in three months at a cost of $1 million, compared with the original estimate,
using traditional methods, of a one year timescale and a total cost of
$4-5 million.
www.fticonsulting.com
Missing
print costs?
According to research by Equitrac, the typical top 200 US law firm loses
over $1.5 million each year in unrecovered costs because they inadequately
track the output of desktop and networked digital printers. Equitrac CEO
Mike Rich estimates that “three out of four firms who recover copier
costs are not doing the same with their digital document output.”
Rich says products such as Equitrac’s new Print Tracking 4 system
not only help track print costs but also improve reporting so firms can
better manage colour printing.
Point
taken
The last issue’s story about WP point sizes reminded one reader
that last April 1st someone at his firm circulated a spoof memo to partners
saying data storage requirements could be cut if everyone used smaller
typesizes in their documents.
Speech
recognition gets another chance
Over the past 15 years speech recognition has been in and out of favour
more times than we can count. Its latest champion is XoVox Communications
(01142 011361), a company that brings together the skills of Chris Ford
and Dave Kitchener (both ex-Philips) with CEO Howard Briggs’s Volexia
team and, in a consultancy role, Joe Murphy (ex-G2 and Philips).
Although XoVox can
offer stand-alone speech recognition based on the Dragon 8 system, where
the company differentiates itself is by working on integration projects.
The best-known of these – called LoaSys – is an integration
with the LegalDocs document creation system but XoVox is also working
with a number of digital dictation suppliers. In the latter scenario,
speech recognition runs in the background to build up voice profiles from
dictation files, so it can then be switched when an author needs the option
of a full speech recognition facility.
www.xovoxcommunications.com
In other speech recognition
news... Crescendo Systems has unveiled a system that has Philips SpeechMagic
running in the background to Crescendo’s own digital dictation software,
and, the Insider is currently trialling IBM’s ViaVoice software
on Mac OSX.
DDS
exporter licence clarified?
Over the past few months we have been hearing confusing reports about
the Winscribe exporter licence. This is the fee charged to law firms who
want to use the Winscribe digital dictation software but outsource some
of their transcription work to third-party agencies. On paper it sounds
reasonable enough but two organisations have now told the Insider they
have been quoted £32,000 a year for exporter licences – this
is on top of the charges they would be paying to transcription agencies
– and it is apparent some of Winscribe’s would-be competitors
are stirring up the FUD (fear, uncertainty & doubt) factor over the
exporter licence to their competitive advantage.
Winscribe describe
such claims as deliberately misleading and point out the exporter licence
is actually a one-off (not a monthly recurring) fee based on the number
of hours (charged at £40 per hour) of transcription to be outsourced
each month. So, if a firm wants to export a maximum of 15 hours transcription
a month, it will pay a once-only charge of £600. On this basis,
a firm would have to outsource an improbable 800 hours of dictation a
month to incur an exporter licence fee of £32,000.
Insider
website gets new look
This week sees the Insider website relaunch with its first major redesign
in over two years. All the old favourites are still there – breaking
news, the legal IT jobsboard, the searchable archives and the Insider
top 250 chart – but with a cleaner and more accessible interface.
In addition, over the next few months the know-how section will be expanded
to create the definitive resource for buyers guides, white papers and
legal technology information.
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News
in brief
Cromwells
go end-to-end with Axxia
Cromwell Solicitors in Birmingham has selected Axxia to provide its new
front and back office software. Along with accounts and desktop time recording,
the firm will be providing all staff with access to case management software.
The firm selected Axxia to provide an end-to-end solution rather than
go with multiple vendors.
Cobbetts
Incasso and Linetime
Cobbetts’ specialist debt recovery division Incasso has selected
Linetime’s Debtime SQL software to support its operations.
SearchFlow
and xit2 create new interface
NLIS search provider SearchFlow and IT company xit2 have announced plans
for a co-operative venture to deliver technology that will allow any size
of law firm to create home information packs.
www.xit2.com
Seddons
select VoIP solution from hSo
West End law firm Seddons has implemented a VoIP (voice over internet
protocol) telecoms platform based on the Voice+ system from managed service
provider hSo. Seddons, who previously relied on a single ISDN30 system,
say within two months of switching to hSo they witnessed a 24% saving
on call costs and they no longer have the average of one-to-two days of
downtime each month they had with the old ISDN system.
www.hso.uk.com
Baker
Mack IP move
Baker
& McKenzie announced earlier this week that it had replaced all of
its locally installed trademark databases with a single web-based IP management
system that will be accessible to over 400 users in all 57 of its international
offices that provide intellectual property advice. Called Global IP Manager
(GIPM), the new system is a customised version of the IP Online (0118
958 2002) WebTMS product. GIPM runs on SQL server and has direct links
to online patent office databases, as well as integrated imaging for logos
and device marks, multilingual data entry with support for non-Roman character
sets, and links to the firm’s Elite PMS and document management
systems.
www.ippo.com
Cutting back on storage
space
East Anglian firm Norton Peskett has rolled out Invu (01604 859893) digital
document storage software to replace its old hard copy records management.
With seven branch offices and two storage sites, the firm had been experiencing
up to 24 hours delay in locating archived files. Invu has been integrated
with the firm’s SOS PMS.
www.invu.net
Conveyancers
switch to DPS
Brighton conveyancing firm ACT Law has replaced its Quill accounts software
with DPS Software’s Cashier system.
Whitehill
launches XML layouts
Whitehill Technologies, best known for its bill formatting software, has
launched Layout Designer, a graphical interface for the creation of style
sheets that control the presentation of XML data. The new system can be
run as a stand-alone application or used as a component part of Whitehill’s
xml-Transport data conversion software
www.whitehilltech.com
Oyez
& Videss crack SDLT code
Coinciding with HM Revenue & Customs approval of Oyez’s new
barcode SDLT1 form, Videss has released support for the form to all its
case management software users as a free upgrade. Old style Phase 1 substitute
forms will no longer be accepted by HMRC after 1st July.
Cheque
printing on a LaserJet
Transam (020 7837 4050) is marketing secure, APACS approved, MICR (magnetic
ink character recognition) cheque printers based on the HP LaserJet range.
The snappily-named JetCAPS MicrDIMM Pro lets you print cheques on a standard
LaserJet equipped with magnetic ink and secure printing firmware.
Professional
Plus phone number
A typo last time meant we gave the wrong phone number for Professional Plus,
the correct number is 020 7729 2306.
Clifford
Chance catch Redbus
In a six-way tender, Clifford Chance has selected Redbus Interhouse SA of
France to provide a fully secured environment to house the firm’s
core southern and eastern European IT infrastructure and dedicated servers,
which support 10 offices across continental Europe.
www.interhouse.net
Addleshaw
Goddard into InTechnology
Addleshaw Goddard has awarded a contract to InTechnology (01423 850000)
to provide support for the firm’s wide area network through InTechnology’s
managed services offerings, including their LANnet network and renting co-location
space at InTechnology’s datacentre.
Dentons
go with patch management
Denton Wilde Sapte has selected the SUM security update manager system from
Configuresoft to automatically update and distribute Microsoft patches.
The firm estimates SUM has cut by 80% the time IT staff used to spend on
patch management.
www.configuresoft.com
BLP
signs up for PISCES data centre
Berwin Leighton Paisner has become the first UK law firm to sign up for
the recently launched PISCES Data Centre, which was developed by real estate
systems specialist Calvis. The software allows disparate databases to communicate
with each other and so, in effect, acts as a central repository for information
relating to real estate transactions. The PISCES Data Centre can also be
used to process filers that are not PISCES compliant
www.calvis.com
DPS
joins LSSA
DPS Software has become the latest company to join the UK legal IT industry
body LSSA (Legal Software Suppliers Association). DPS managing director
Osman Ismail said “LSSA has gone from strength to strength and we
are delighted to join the association. Co-operation between suppliers in
the legal market can only lead to better software and services for customers.”
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The Insider web site
For the latest legal IT news, jobs, events and information, visit the Insider
web site, described by The Times newspaper as "the definitive online
resource for legal technology information".
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Fresh
on the radar
Microsystems
launch D3 document assembly system
After a 23-city promotional campaign, including a seminar in London in April,
the US-based Microsystems group has launched its new D3 document assembly
and content management system. Built around the enabling technologies within
Microsoft Office 2003, including XML and IBF, D3 simplifies document creation
by allowing law firm staff to ‘harvest, store and re-use content’
from disparate data sources within the firm (such as CRM, case management
and billing systems) without leaving the familiar Outlook or Word interface.
Microsystems say one of the benefits of D3 is it eliminates the need for
firms ‘to create and maintain costly and under-used templates’
or run traditional document assembly solutions. D3’s UK channel partner
will be announced next month
www.microsystems.com/d3/index.php
German DMS
supplier throws hat into the ring
The German document management systems supplier DocuWare AG is throwing
its hat into the UK legal DMS ring and holding two seminars next month
(London, July 7 and Manchester, July 8) to show how DocuWare, which is
compatible with MS Exchange, Groupware and Lotus Notes/Domino, can meet
the DMS needs of law firms, including handling WP files, scanned documents
and email. For details call DocuWare UK on 01932 268455.
www.docuware.com
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DDS
news in brief
Openness
wins Nflow its latest DDS order
West Midlands firm Sydney Mitchell has just rolled out an Nflow (01376
532266) digital dictation system to 75 users in three offices –
and eliminated a large transcription backlog within three weeks of installing
the software. Commenting on the deal, practice manager Sarah Archer said
“the Nflow team clearly demonstrated they knew exactly what they
were doing. More importantly, they did not try to wrap the solution up
in expensive consultancy. In fact they were the only company to make an
effort to give us a comprehensive and competitive price from day one.”
The firm’s IT manager Rowan Alys added that Nflow were also “the
one supplier who showed willing to integrate their DDS with our other
systems.”
Outsourcer
aims to provide a more dedicated service
OutSec (0870 243 0294), a UK outsourced transcription and secretarial
services company now targeting the legal sector, has gained Investors
in People (IIP) accreditation. The company has also developed its own
web based file transfer system (called FileManager) so authors can upload
their dictation from the office, at home or even from an internet cafe.
However managing director Vanessa Phillips says the element that really
differentiates OutSec from other digital dictation transcription bureaux
is that its panel of legal secretaries is managed in such a way that firms
can have regular access to a dedicated secretary familiar with their worktypes
and transcription requirements.
www.outsec.co.uk
Nash &
Co select Crescendo
Nash & Co in Plymouth has become the latest firm to install a DigiScribe
XL digital dictation system from Crescendo Systems (0870 770 1717). The
firm’s IT manager Simon Whitaker said a deciding factor was the
system’s support for real-time dictation from anywhere on any device,
including laptops fitted with wireless VPN cards. The Insider website’s
KM & white papers section now includes a collection of case studies
from Crescendo on the use of DigiScribe at law firms and inhouse legal
departments, including the NHS Scotland and Hewitsons.
Penningtons
go multi-site with BigHand DDS
Penningtons has just rolled out the BigHand (020 793 8200) digital dictation
system on a multi-site basis to 400 staff at five different locations.
Meanwhile, at the other end of the scale, two partner Hamilton Davies
in Stevenage has also installed BigHand, the firm citing the benefits
of greater efficiency and no more of the technical problems associated
with tape “that would eat up staff time”.
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People
& places
Nick's
Diner
After 23 years with Pilgrim Systems, most recently as finance director,
Nick Murray is leaving to ‘follow his dream’ of running a
hotel and restaurant. Murray and his family are taking over the Old Library
Lodge in Arisaig, near Mallaig on the west coast of Scotland – the
beach scenes for the movie Local Hero were filmed there.
www.oldlibrary.co.uk
New IT director
at Bircham Dyson Bell
Central London firm Bircham Dyson Bell has appointed John Le Huquet as
its new IT director. He has been with the firm as a consultant since the
beginning of the year and prior to that was IT director of the real estate
group Hillier Parker, later CBRE.
Ten years
with Needham & James
West Midlands IT solutions and training company Humber Ashford Associates
has just celebrated 10 years of working with Needham & James in Stratford-upon-Avon.
The firm was one of Humber Ashford’s first customers when the company
opened for business in 1995.
New IT &
media head for Patent Office
Mark Pacey, previously the director of information systems at Companies
House, has joined the Patent Office Board as director for IT & communications.
Along with IT responsibilities (in addition to receiving over 56,000 applications
for trademarks and patents last year, the Patent Office had to load information
from over 650,000 forms on its database) Pacey will be taking charge of
the Awareness, Information & Media Team, which delivers a range of
intellectual property training and information facilities.
Maclays’
RNIB accreditation first
Maclay Murray & Spens has become the first UK firm to have its website
accredited under the Royal National Institute for the Blind’s ‘see
it right’ accessibility guidelines. The firm already makes documents
available in a Braille format.
www.mms.co.uk
Trustworthy
computing over dinner
Transam and Microsoft are running a series of dinners in London this summer
to explain Microsoft’s new ‘trustworthy computing’ security
initiative. The events take the form of a roundtable forum, with places
limited to 10 guests. Contact Bev Nicholls at Transam (020 7837 4050)
to reserve a place for either 12th or 26th July.
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Litigation
support news
All change at Millnet
Litigation support specialist Millnet has appointed Bella Wilkinson as
its new head of technical services. Wilkinson takes over from Nigel Murray,
who has left to set up his own e-disclosure service, and will head the
technical side of Millnet’s litigation support activities, including
the continuing development of the company’s DocBuster suite of e-disclosure
tools. Previously the litigation support manager at Ince & Co, Wilkinson
has also worked at Freshfields as well as US litigation support vendor
Array Technology.
www.millnet.co.uk
LIT Group
expanding into EU
The London team at LIT Group has completed a first wave of projects for
a major City firm and is now in the planning phase with several EU firms.
LIT Group’s UK managing consultant Mark Burrows said e-discovery
products such as Attenex were starting to take off as firms realised that
electronic data could be processed and reviewed at up to 10 times the
speed of manual review methods.
www.litgroup.com
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Publishing
news
Try before you buy ancillary relief
Family law specialists Class Publishing (01652 652222) has launched a
new and enhanced version of its Quantum and Quantum Pro systems for preparing
Form E and ancillary relief applications in matrimonial proceedings, The
software, which was designed with input from Maggie Rae of Clintons and
Nicholas Mostyn QC, is priced from £225 and available on a 35 day
free trial on CD or as a download from the Class website.
www.classlegal.com
British Library
research resource
The British Library has launched a new pay-as-you-go research resource.
Called British Library Direct, it provides online access to a database
of articles from 20,000 international journals, including 500 legal titles.
Once a user has located a relevant article, they can pay by credit card
and have the full text delivered to their desktop within two hours. The
British Library say the new service should appeal to small-to-mid sized
firms who need an occasional research facility but cannot justify an annual
subscription to one of the legal publishers’ online services.
http://direct.bl.uk
E-learning
from Thomson NETg
Thomson NETg (020 8994 4404), part of the Thomson Corporation that also
owns Sweet & Maxwell and Elite, has begun targeting the legal market
with its range of over 1700 different IT e-learning courses. These include
basic Microsoft Office courses through to intensive ‘boot camps’
that allow IT staff to quickly update their IT skills. NETg also offer
courses on ‘soft’ skills, such as business planning and presentation.
NETg say e-learning courses are a cost effective alternative to traditional
instructor-led classroom courses, not least because they can cut training
times by as much as 50%, which in turn means less time spent by staff
out of the office attending courses.
www.netg.com/catalog/default.asp
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Insider
job of the week
Business
Development Manager
Laserform, Cheshire (17.06.05)
Laserform is looking to recruit a Business Development Manager for its
electronic forms division, based at Lymm, Cheshire. The successful applicant
will be responsible for building & maintaining business relationships
with key legal practices countrywide. Salary negotiable. Please apply
with current CV to Mike Boynes at mike.boynes@laserform.co.uk
Looking for legal IT staff, including positions in management, sales,
development, support KM, publishing, marketing, online services, accounts
or training? The Insider Jobs Board has the best choice of legal IT jobs
available in the UK and you can post your vacancies free of charge by
emailing the details to jobs@legaltechnology.com
For full details of all vacancies visit the Insider Jobs board at www.legaltechnology.com
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